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BoxPN Review

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BoxPN has a long history as a web company which dates back to the distant time known as 1998. Even though this company was primarily dealing with web hosting, BoxPN eventually turned to dedicated server products and added VPN services to its list of expertise.

No censorship, no logs, and no surveillance—that’s the first thing that you’ll read on BoxPN’s website. That sounds very tempting to anyone with basic knowledge of VPNs. While that’s all sweet and great in theory, let’s see what is really implemented in practice.

BoxPN has a standard set of features, and it offers unlimited speed and bandwidth. Its services are compatible with most operating systems, including Windows, Mac OS X, iOS, and Android. With their good support, great features, and decent speed, we do recommend them as an above-average provider.

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As we already mentioned, BoxPN is decorated with a pretty standard set of features, with the following being the most distinctive of them all:

  • Unlimited bandwidth, server switching, and speed
  • 2048-bit encryption
  • No-logs policy
  • Five simultaneous connections
  • Torrent and P2P network-friendly
  • Worldwide network of VPN servers
  • iOS and Android support

BoxVPN also offers the possibility to add a second account and a special anti-malware protection software for the price of $1.99, which is considered extremely affordable.

The product interface is swift and friendly, and it also shares a step-by-step setup instruction guide. Out of all the features BoxPN offers, we value strong encryption methods, a no-logs policy, geo-unblocking, and being torrent-friendly the most.

Servers & Countries

BoxPN falls short in this area. It neither has a lot of servers nor has a presence in a large number of countries. Its server count is around 150 servers in 32 countries. The most popular server locations are:

  • The US
  • Australia
  • Canada
  • China
  • France
  • Denmark
  • Germany
  • Italy
  • Netherlands
  • Spain
  • Sweden

Although BoXPN has servers in countries where VPNs are mostly restricted (like Russia and Turkey), it still pales in comparison to top VPNs in the industry that have thousands of servers.

The reason why this is important is that the strength and speed of a VPN connection are directly correlated to the distance between VPN servers. This means that the more servers a VPN provider has in a particular country, the more stable and consistent the VPN connection will be.

Reliability & Speed Tests

Speed and reliability are what BoxPN strives to provide through its services. According to its website, BoxPN does not throttle speed, it doesn’t put a limit on the data you can use, and it provides all the necessary conditions for you to stream your favorite channels at high-speed, HD quality.

Unfortunately, BoxPN doesn’t provide any further data about its speed levels or its methods to sustain consistent VPN connections. Until we test the provider more thoroughly, we can’t support its statements with valid evidence.

Pricing & Payments

Compared to the industry average, BoxPN offers competitive prices:

  • One month: $9.99
  • Three months: $6.66
  • 12 months: $2.99

The yearly package allows you to save up to 70%, and is a great value compared with other providers offering a yearly package. All packages include the same features; the only difference is in the price of the packages.

The payment process is easy, as you’re only required to create an account in a few steps. Payments can be made through credit cards, PayPal, Cryptocurrency, and Bitcoin.


BoxPN offers relatively solid customer support. When choosing a VPN, it’s very important to know that the provider has your back in case any issues arise. In case of troubleshooting, it’s important that the VPN provider is there to address your concern. Here’s what kind of customer support BoxPN offers:

  • Knowledge base: BoxPN features a wide section of helpful content which addresses common issues.
  • FAQ: The FAQ section provides answers to some of the most commonly asked questions by BoxPN’s customers.
  • General information: This section consists of general articles about how VPNs operate, guides on how to set up a VPN, and other relevant information.
  • Live chat: Its customer support responds through live chat within 15 minutes after submitting an inquiry.
  • Email support: You can contact BoxPN through its “Contact Us” page which requires you to fill out a long form. It’s recommended to address your serious and complex questions via email.

Just what BoxPN promised on its website, its live chat support responded within 15 minutes and addressed our question. However, we can’t say that we received the warmest of welcomes. Without any pleasantries or additional communication, the customer support member barely answered our question.

BoxPN live chat

Even though BoxPN’s support sections are satisfactory, we must say that we have encountered better customer support service from top VPN providers. Support courtesy is essential for building a strong relationship with your customers, and this is exactly where BoxPN failed to impress us.

Policies & Logging

Another vital aspect of becoming a great VPN provider is hidden in how you protect your customers. Customer protection policies ignite stability and confidence among potential customers. Here is how BoxPN handles these issues:

  • Privacy policy: According to its website, BoxPN collects minimum information like email addresses, Google analytics data, payment data, submissions on the “Contact Us” page, and user’s cookies. They don’t require the user’s name or surname, physical addresses, phone number, or other personally identifying information. Still, the company states that it may disclose personal information in case a third party acquires the company or the company is obliged by legal reasons.
  • Money-back guarantee: A full refund shall be admitted to those users who didn’t receive the expected services from BoxPN. To be eligible to request a full refund, a user must submit a refund request within seven days after placing the order. After seven days, a full or partial refund can be performed only at BoxPN’s own discretion.
  • No log policy: The company claims to take the privacy of its users extremely seriously. The company states that it doesn’t keep a record of you or your activities.

This is the extent to which BoxPN is willing to go to protect the security and privacy of its users. Clearly, there are loopholes that obviously need to be fixed, like the short seven-day refund policy and not-so-convincing privacy policy.

Expert recommendations

Reviewing BoxPN was a bumpy ride. On one hand, it provides quality features that allow users to enjoy a secure and speedy VPN connection. On the other hand, there were a lot of downfalls that unfortunately prevent us from labeling BoxPN as a top VPN provider.

The customer support was above-average, although a little unfriendly, with the extensive knowledge base being the most impressive element. Its features were mainly satisfactory, but having only 150 servers in 32 countries is simply not enough to put them in elite territory. The company’s customer protection policies also deserve a revamp, as it didn’t do enough to put the security and privacy of customers first.

All in all, we rank BoxPN as a decent provider. But if we’re being completely honest, there are a lot of better alternatives for the same price. Read our other reviews of top VPN providers to find a more suitable VPN provider that will address your every need.

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How Do We Rate VPNs?

Our ratings for boxpn review are based on our professional experience and extensive tests with VPN providers between April 2014 – July 2014, taking into account user feedback and reviews we receive. As a friendly disclosure, some VPN providers do compensate us for customers we refer them, but this in no way effects their ranking on our website, nor our reviews.


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